Tel: 02392 006102
We value your privacy
and want to be clear about the data we collect. This document outlines our policy for the storing, processing and disposing of data. We have set out this policy to comply with the guidance
established by the General Data Protection Regulation (GDPR).
The General Data
Protection Regulation is a European-wide law that works alongside the Data Protection Act 1998 in the UK. It places greater obligations on how organisations handle personal data.
What Personal Data we collect about you
Personal data means any
data we collect relating to an identified or identifiable natural person ('Data Subject'); an identifiable person is one who can be identified, directly or indirectly by the
In order for Gatetech to provide our products and services we may collect the following types of Personal Data:
- Job title
- Phone number(s)
- email address(es)
- IP address(es)
- Data provided by cookies and other similar technologies
Why we need your Personal Data
We use your data in the
legitimate interests of providing our products and services. We use
your data to contact you as part of technical support process. To communicate with you, for
example, informing you about your new products or services, security and other updates.
How we collect your Personal Data
We will collect
information about you when you:
- Complete online forms (including call back requests), interact with us using social media, post on our message
boards or blogs, or participate in any other interactive areas that appear on our website
- Corresponding with us by phone, email, letter or other means;
- In discussion with one of our representatives;
- We may also collect information from your devices and applications you or your users use to access any of our
websites, applications, or services (for example, we may collect the device identification number and type, location information, and connection information. We may do this using cookies or similar
Please note; calls may
be recorded in order to monitor the quality of our service and for training purposes
How we protect your Personal Data
We will keep your
information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage. We limit access
to your personal data to employees of Gatetech who have a legitimate need to access your information.
Sharing your Personal Data
We do not sell or share
your personal information with third parties.
How long we keep your Personal Data
We will retain your
personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes or to comply with applicable laws and
regulation. Refer to our retention policy for full details. Where we no longer need your personal information we will dispose/destroy of it in a secure manner.
Your rights regarding your Personal Data
You have right to
request a copy of the information comprised in your personal data held by us.
This is also known as a
Subject Access Request. This enables you to confirm whether we hold and process your Personal Data and receive a copy of the Personal Data we are processing and certain information about
how we use your Personal Data. It is important that the Personal Data that we hold about you is accurate and current. Please keep us informed if your Personal Data changes.
In certain circumstances
you the right to have inaccurate personal data rectified, blocked, erased or destroyed.
You have the right to
request your personal data is not being processed for direct marketing. If you would like to update your records or see a copy of the information that we hold about you, you can contact us
at firstname.lastname@example.org If you would like further information about data protection you can contact us or visit the Information Commissioner’s site at ico.org.uk.
We may change our
privacy notices from time to time. We will always update the privacy notice on our website